You can return an item you purchase from hitlasers.com within 30 calendar days after the day you receive your delivery. Our customer care team will refund the payment method you paid with (minus your original shipping charges) within 16 business days after receiving the returned product.
Step 1: Email customer care
Go here to contact our customer care team.
Step 2: Packing
Include the product, packaging, and quickstart instructions that came with your order.
Step 3: Send it back to hitlasers.com
Please make sure the product arrives in its original condition, package, and ship it using the instructions from our customer care team.
If you think your product is defective, contact us for more information about our 12-month warranty.
Prior to shipping, you may contact us if you wish to make a change.